Privacy Policy

Who We Are

darivelion provides financial modeling education through online programs and resources. Our registered business address is 18 Benjamin Way Corner, Emu Bank, Belconnen ACT 2617, Australia. When this policy mentions "we," "us," or "our," that's who we're talking about.

You can reach our team at contact@darivelion.com or +61422529457 if you have questions about anything covered here.

Information We Collect

The data we gather falls into a few categories. Some you provide directly, and some we collect automatically when you use our website.

Direct Information

• Contact details like your name, email address, phone number when you reach out or enroll
• Educational background and professional experience if you share it during course applications
• Payment information processed through secure third-party services
• Course progress, assignment submissions, and interaction with learning materials
• Feedback, questions, or comments you send our way

Automatic Collection

• Device information including browser type, operating system, screen resolution
• IP address and general location data (typically city-level, not your exact address)
• Pages visited, time spent on site, navigation patterns
• Referral sources showing how you found us
• Technical logs that help us fix problems and improve performance

How We Use Your Information

Everything we collect serves specific purposes related to running our education programs and improving what we offer.

Data Sharing and Third Parties

We don't sell your personal information. Period. But we do work with service providers who help us run the business, and that means sharing some data with them under strict conditions.

Service Providers

These companies help with specific functions and only access information necessary for their role:

• Cloud hosting services that store course content and student data securely
• Payment processors handling transactions (they have their own security certifications)
• Email platforms for sending program communications
• Analytics tools that help us understand website usage
• Customer support software for managing inquiries efficiently

Legal Requirements

We'll disclose information if legally required - such as responding to court orders, complying with Australian privacy regulations, or cooperating with law enforcement when necessary. We'll notify you about such requests unless prohibited by law.

Data Security Measures

Protecting your information matters to us. We use industry-standard security practices, though no system is completely immune to risks.

• Encryption for data transmission using TLS protocols
• Secure servers with regular security updates and monitoring
• Access controls limiting who on our team can view personal information
• Regular backups stored in secure, separate locations
• Employee training on privacy practices and data handling
• Incident response procedures if a breach occurs

If you choose a password for account access, pick something strong and don't reuse passwords from other sites. We'll never ask for your password via email or phone.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. Here's what you can do and how to do it.

Access and Correction

You can request a copy of the personal information we hold about you. If something's incorrect or outdated, let us know and we'll fix it. We'll respond to access requests within 30 days, though complex requests might take longer.

Data Deletion

You can ask us to delete your information, with some exceptions. We might need to keep certain records for legal compliance (like financial transactions for tax purposes) or to resolve disputes. When deletion isn't possible, we'll explain why.

Marketing Communications

You control whether you receive promotional emails from us. Every marketing email includes an unsubscribe option. We'll still send essential communications about courses you're enrolled in, regardless of marketing preferences.

Complaints Process

If you believe we've mishandled your information, contact us first at contact@darivelion.com. We'll investigate and respond within a reasonable timeframe. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.

Data Retention

We keep different types of information for varying periods based on legal requirements and business needs.

When data reaches the end of its retention period, we securely delete or anonymize it so it can't be linked back to you.

International Data Transfers

Our primary operations are in Australia, but some service providers operate servers in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place.

This might include using providers certified under recognized privacy frameworks or signing standard contractual clauses that require strong data protection. You have the right to request information about where your data is stored and what protections apply.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Some are essential for the site to work, while others help us understand how people use our services.

Cookie Types

• Essential cookies that enable basic functions like page navigation and secure access
• Performance cookies collecting anonymous data about site usage
• Functional cookies remembering your preferences and settings

You can control cookies through your browser settings. Blocking certain cookies might affect site functionality - for example, you might need to log in repeatedly if you block session cookies.

Children's Privacy

Our services are designed for adults pursuing professional education. We don't knowingly collect information from anyone under 18 without parental consent. If we discover we've inadvertently collected such data, we'll delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

The "Last Updated" date at the top shows when the current version took effect. We encourage you to review this policy periodically, especially before providing new personal information.